Contract & Vendor Management

Start Date End Date Venue Fees (US $)
02 Nov 2026 Dubai, UAE $ 3,900 Register

Contract & Vendor Management

Introduction

Vendor Management enables organisations to control costs, reduce risks, and ensure effective supplier performance. This course covers vendor selection, contract negotiation, risk mitigation, and strategies to maximise supplier value.

It benefits professionals seeking to strengthen supplier relationships, improve procurement outcomes, and enhance business efficiency. Delegates gain the knowledge to support organisational goals and career growth in multinational settings.

Objectives

    • To get familiar with various ways to efficiently collaborate with the vendor team
    • To recognise the techniques for managing different vendor relationships
    • To understand strategies for monitoring and evaluating vendor performance
    • To get acquainted with vendor lifecycle management
    • To acquire knowledge of the evaluation of bid proposals
    • To develop skills for resolving vendor disputes and implementing effective solutions

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants on what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

The Vendor Management Training is suitable for anyone involved in vendor relationships, procurement, or supply chain management, regardless of their specific industry or role. The following professionals will benefit from the course:

  • Procurement Managers
  • Vendor Relationship Managers
  • Logistics Coordinators
  • Operations Directors
  • Accounts Payable Managers
  • Vendor Management Consultants
  • Product Managers

Course Outline

Vendor Management Training​ Course Outline

Module 1: Introduction to Vendor Management

  • What is Vendor Management?
  • Why is it Important?
  • Vendor Management Process
  • Grid Analysis Tool for Decision-Making
  • Benefits of Vendor Management
  • Challenges of Vendor Management
  • Vendor Management Tips for Success
  • Vendor Lifecycle Management
  • Phases of Vendor Lifecycle Management
  • Vendor Management Lifecycle Best Practices
  • Pillars of Effective Vendor Management

Module 2: Commitments

  • Successful Vendor-Management Strategies
  • Vendor Agreements
  • Evaluation of Bid Proposals
  • Vendor Contract Management Process
  • Creating Effective SOWs
  • Contract Risk Types

Module 3: Relationships

  • Emotional Intelligence
  • Understand Being More Sensitive to Feelings
  • Managing Vendor Relationships
  • Vendor Governance Practices
  • Negotiate with Vendors Effectively
  • Conflict Resolution Model
  • Ways to Efficiently Collaborate with Vendor Team
  • Alternative Dispute Resolution
  • General Management Skills

Module 4: Metrics

  • Vendor Metrics
  • Understanding Responsibility Assignment Matrix
  • Vendor Scorecard
  • Vendor Performance
  • Balanced Scorecard (BSC)

Module 5: Risk

  • Vendor Risks
  • Risk Mitigation
  • Minimising the Burden Using Risk Management Program

Accreditation

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