Goal Setting, Planning and Decision Making

Introduction

A management position requires the holder to perform a number of roles simultaneously: strategist, team-builder, innovator, decision-maker, mentor and leader.  Success at a management level involves integrating the requirements of these roles with confidence and assurance.  This uniquely designed course offers existing Supervisors, Team Leaders & managers, and those being prepared for promotion to a senior level, the opportunity to develop the awareness, understanding, knowledge and skills which will enable them to maximise their performance and success in today's fast-changing and demanding business environment. This 5-day program brings together perhaps the two most critically important aspects of any management position: Leading with Emotional Intelligence, and Strategic Planning and Goal Setting.  It will help Supervisors, Team Leaders & managers answer the following questions:

• What are my leadership strengths and weaknesses?
• What can I do to mitigate the weaknesses?
• How can I improve my emotional intelligence?
• What can I do to lead my people more effectively?
• How can I develop a vision for my area of responsibility?
• What is strategy, and how do I plan for the future?
• Is there a proven process for planning and change?
• How do I ensure that I can implement what gets planned?

Objectives

• Gain an honest and accurate awareness of Yourself
• Monitor and adapt your own emotions and behaviours for your benefit and that of your Team & Department 
• Have a positive influence on the emotions a motivation of others
• Develop cohesive, emotionally intelligent teams
• Create an atmosphere that fosters emotional intelligence
• Adaptability in dealing with different personalities
• Understand and apply the psychology of leadership
• To study the design of visionary strategic plans
• To consider how to translate strategic plans into action plans
• To examine a model for organisational self-assessment
• To provide insights into strategic planning problems to avoid
• To highlight examples of strategic success and failure
• To understand the nature of the organisational life cycle
• To provide insights into productive contingency planning
• Training Methodology
• The program will combine tutor-led presentations with interactive practical exercises, supported by video material and case studies. Delegates will be encouraged to participate actively in relating the principles of emotional intelligence and strategic planning to the particular needs of their workplace.
• Organisational Impact
• Improve teamwork and team building skills through greater emotional intelligence
• Enhance cooperation through better relationship building skills
• Develop emotionally intelligence work environment
• More efficient allocation of resources
• Greater flexibility in the organisation
• Improved operating performance
• Personal Impact
• Learn how to cultivate emotional intelligence competencies
• Effectively manage your own emotions & emotions of others
• Personal growth as an emotionally intelligent leader
• Understand the different personality styles
• Sharper focus on the challenges and opportunities of the future
• More creative and transforming strategic plans
• Better analysis of present and future operating environments
• Improved preparedness to deal with change
• Competencies Emphasized
• Participants will develop the following competencies:
• Utilize the power of emotional intelligence
• Develop higher levels of self-awareness & self-management
• Be more knowledgeable about your strengths & how to maximize them
• Apply emotional intelligence in leadership situations
• Apply psychology to lead others better and improve their performance
• Utilise psychological principles to enhance your leadership
• Develop a vision which everyone in the organisation buys into
• Develop an understanding of strategic planning tools
• Understand the power of strategic leadership
• Manage organisational performance and productivity
• Use a proven process to ensure effective and lasting change management

Training Methodology

Who Should Attend?

Professionals who want to create an emotionally healthy, productive workplace and organizational culture to enhance their effectiveness and their ability to form trusting relationships and manage their frustrations and those of others at work. The Management and Leadership Development Programme will keep you current on recent, cutting-edge developments in leadership theory and practice, and help you better collaborate and manage conflict. This program will also help personnel in all industries who are involved with the strategic planning process for their unit or the whole organization including budgeting, contingency planning, strategy design, implementation, leadership and monitoring.     

Course Outline

Day 1: Introduction to Emotional Intelligence

• Understanding emotional intelligence & its components
• Significance of EQ to effective leadership
• Importance of perception
• Attitudes & behaviour of leaders
• Consequences of low EQ to personal effectiveness
• Removing emotional blind spots
• Psychology of Leadership
• Theories of leadership
• Importance of self-concept
• Understanding personality styles
• Optimizing our personality strengths
• Adaptability in dealing with different personalities
• Task versus relationship oriented leadership

Day 2: Apply Psychology in Leading in an Emotionally Intelligent Way

• Enhancing self-awareness 
• Empathy: Increase your level of social awareness
• Delegating tasks and responsibilities
• Influencing and inspiring people
• Identifying personality disorders
• Managing difficult behaviour & poor performance

Building an Emotionally Intelligent Team based on Psychological Principles

• Importance of EQ to team effectiveness
• Motivating a high performance team
• Building unified teams
• EQ for building trusting relationships
• Conflict resolution for promoting consensus & collaboration
• Increase the EQ of your teams & entire organisation

Day 3: Communication for Successful Leadership

• Giving & receiving feedback
• Psychology of persuasion
• Creating an inspiring vision
• Solving people problems at work
• Non-alienation for high EQ leadership
• Developing leadership integrity

The Strategic Planning Process  

• Developing an understanding of strategy and strategic management
• Achieving competitive advantage by developing flexibility
• Intelligence gathering for SWOT analysis
• Formulating strategy and managing change

Day 4: The Strategic Planning Process

• Mission statement, preparing for the future
• Developing the right service and product portfolio
• Market analysis and contingency planning
• Transforming the organisation; strategy implementation and monitoring

Assessing current state of the organization

• Assessing your organisational capability to implement your strategy
• Leadership and strategic planning with customer and market focus
• Measurement, analysis and knowledge management
• Human resources and process management for business results

Day 5: Avoiding the Pitfalls of Strategic Planning

• Identifying and overcoming the problems inherent in implementation
• Lack of vision, captured by the past or lured into complacency by success
• Inability to evaluate fresh ideas, denying the truth and thinking inside the box
• Strategic drift

Personal Strategic Planning

• Putting leadership in a strategic context
• Personal goal setting, creating a personal strategic plan
• Developing inspiration and gathering support
• Overcoming adversity by leveraging your skills and building on success