Performance Management, Appraisal and Motivation

Start Date End Date Venue Fees (US $)
28 Dec 2025 Manama, Bahrain $ 4,500 Register

Performance Management, Appraisal and Motivation

Introduction

Performance Management is ensuring that the employee and the organization are focused and aligned towards strategic priorities. This Performance Management training course will show you how to integrate Performance Objectives, Critical Success Factors and Key Performance Indicators into a performance management system applied by a highly skilled leadership, managerial, and supervisory team. This will enable the top-performing companies to not only develop future and existing leaders but also formulate robust performance management processes. This includes regular performance reviews and detailed appraisals, merit-based reward and recognition, staff development aligned with business needs, and defensible approaches to low or non-performance. Managers need to customize their strategies to each staff, whether developing stretched goals for over-performers or dealing with difficult and or low performing staff. The correct design and usage of SMART objectives also enable requisite to follow through and play an integral part in any performance management system. It is developed after extensive research and is aligned to global best practices and benchmarks. This training course will also prove invaluable for experienced leaders who want to build their skills to the next level, and for managers who have had no formal experience or training with regards to managing performance.

This training course will highlight:

  • The comprehensive design and implementation of an effective Performance Management System
  • The core skills that leaders across all levels require to be effective in Performance Management
  • Performance appraisals that work in a diverse and multi-cultural environment
  • Managing and Improving on low and non-performance
  • Maintaining excellent performance via positive reinforcement and affirmation
  • Achieving the balance between accountability, responsibility, empowerment, and results

Objectives

    By the end of this training course, participants will be able to: 

    • Design, develop and implement a strategy-based performance management action plan that aligns to sustaining a high-performance culture and optimal financial business outcomes
    • Identify and build core behaviors required in performance planning
    • Commit to and promote sound performance management principles
    • Understand how motivation in the workplace can produce expected results from your employees
    • Learn proven ways to reward and sustain excellent performance
    • Ensure that all team members are united and dedicated to their goals
    • Manage expectations on how staff’s progress will be measured
    • Provide useful constructive feedback and continuous coaching for results
    • Adequately prepare for the performance review
    • Develop, contribute and sustain a High-Performance Culture

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

This training course is a suitably wide range of professionals but will significantly benefit:

  • Human Resource
  • Employment Relations
  • Personnel Staff
  • All Line Managers
  • Team Leaders
  • Supervisors
  • Learning & Development
  • Training Officers
  • Supervisors who are or will be accountable for the use and application of performance management and appraisal techniques

Course Outline

DAY 1: Introduction to Performance Management

  • The Context and Business Case for Performance Management

  • Strategic and Integrated Performance Management

  • The Importance of Establishing a Culture of High Performance

  • The Principles and Building Blocks of Effective Performance Management

  • The Role of HR and Leaders within Performance Management

  • Motivational Theories, Models and their Role in Performance Management

  • The Psychological Contract in Practice

DAY 2: Performance Management: Setting Performance Objectives 

  • What are the performance objectives?

  • Key Elements of Performance Objectives – SMART

  • The Importance of Agreeing to Objectives

  • Quantitative and Qualitative Objectives

  • Developing SMARTMaC Objectives

  • Setting Objectives

  • Achieving Holistic Organization Integration – Vertical, Horizontal, and Functional

DAY 3: Performance Management: Key Performance Indicators (KPIs) 

  • What are KPIs?

  • Significance of Performance Objectives and KPIs 

  • Developing the Best KPIs for Your Organization

  • Designing KPIs that Matter

  • The Value of the Balanced Scorecard (BSC)

  • The Purpose of Employee Appraisal

  • Managing Challenges with the Employee Appraisal

DAY 4: Performance Management: Managing Performance 

  • Monitoring Employee Performance with Ongoing Review

  • Addressing the Performance Gap – Proven Approaches to Solving Performance Problems

  • Managing a Performance Problem

  • Improving Attendance at Work – Resolving Absences and Sick Absences

  • Agreeing with the Performance Appraisal Rating

  • Performance Appraisal and the Link to Rewards and Recognition

  • Benchmarked Performance Appraisal Methods

DAY 5: Impact of Positive and Constructive Feedback and Coaching 

  • Optimal Feedback Models to Provide Constructive and Developmental Feedback

  • Impact of Giving and Receiving Useful Feedback

  • Coaching for Effective Performance

  • Continuing Professional Development: Personal Development Planning (PDP)

  • Review, Summary, and Final Evaluation

Accreditation

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